Terms of Service
Effective Date: [April 2026]
Website: birdieslaundry.com
1. Acceptance of Terms
By accessing or using Birdie’s Laundry (“we,” “our,” or “us”) services, including our website, in-store facilities, and pickup/delivery services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services Provided
Birdie’s Laundry offers laundry-related services including but not limited to:
* Self-service laundry
* Wash & fold services
* Pickup and delivery laundry services
* Commercial laundry services
We reserve the right to modify or discontinue services at any time without notice.
3. User Responsibilities
By using our services, you agree to:
* Provide accurate and complete information
* Remove personal items from pockets before service
* Follow all posted rules and instructions in-store
* Use equipment properly and responsibly
Birdie’s Laundry is not responsible for damage caused by misuse of machines or failure to follow care instructions.
4. Garment Care & Liability
While we take great care in handling your laundry, Birdie’s Laundry is not responsible for:
* Normal wear and tear
* Shrinkage, color bleeding, or fabric damage due to manufacturer defects
* Items left beyond 30 days
We are not liable for items that are:
* Not labeled with care instructions
* Delicate or require special handling unless disclosed in advance
In the rare case of damage determined to be our fault, compensation will be limited to the fair market value of the item, not replacement cost.
5. Lost or Unclaimed Items
* Customers must report missing items within 48 hours of service completion
* Unclaimed laundry may be donated or discarded after 30 days
* Birdie’s Laundry is not responsible for items left unattended in machines
6. Pickup & Delivery Terms
For customers using pickup and delivery services:
* You are responsible for securing your laundry at the designated pickup location
* We are not liable for theft or loss prior to collection or after delivery
* Delivery timeframes are estimates and may vary due to traffic, weather, or volume
7. Payments & Pricing
* Payment is due at time of service unless otherwise agreed
* Prices are subject to change without notice
* We reserve the right to refuse service for non-payment
8. Refund Policy
Refunds are issued at our discretion. If you are unsatisfied with a service, please contact us within 48 hours so we can make it right.
9. Prohibited Items
Customers agree not to submit items that are:
* Hazardous or flammable
* Contaminated with chemicals, bodily fluids, or pests
* Illegal or unsafe to handle
We reserve the right to refuse service for any items deemed unsafe.
10. Limitation of Liability
To the fullest extent permitted by law, Birdie’s Laundry shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
11. Privacy
Your use of our services is also governed by our Privacy Policy. We do not sell or share your personal information except as required to operate our services.
12. Changes to Terms
We may update these Terms of Service at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.
13. Contact Information
If you have any questions about these Terms, please contact us:
**Birdie’s Laundry**
1188 Airport Blvd, Austin, TX 7870
